Privacy Policy
for XO Radical Claywear
www.xoclaywear.com
XO Radical Claywear operates the www.xoclaywear.com website, which provides the SERVICE. The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at www.xoclaywear.com, unless otherwise defined in this Privacy Policy. At XO Radical Claywear, safeguarding your privacy and protecting your personal information is of paramount importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. By using our website www.xoclaywear.com, you agree to the terms of this Privacy Policy.
Information We Collect
a. Personal Information: When you visit our website, place an order, or contact us, we may collect personal information such as your name, email address, postal address, phone number, and payment details necessary for processing your orders and providing customer support.
b. Non-Personal Information: We may automatically collect non-personal information such as your IP address, browser type, operating system, and browsing behavior on our website through the use of cookies and similar technologies. We also utilize Google Analytics to analyze user interactions with our website.
How We Use Your Information
a. To Provide Services: We use your personal information to process orders, fulfill your requests, and provide customer support. Your personal information may also be used for shipping purposes to deliver your orders.
b. To Improve User Experience: We analyze non-personal information to understand user preferences, improve our products and services, and enhance your browsing experience on our website.
c. Marketing Communications: With your explicit consent, we may use your email address to send you promotional emails about our products, special offers, and updates. You can opt-out of receiving these communications at any time.
Disclosure of Your Information
a. Third-Party Service Providers: We may share your personal information with third-party service providers, including shipping companies, payment processors, and IT service providers, to facilitate order processing, delivery, and website operation. These third parties are contractually bound to handle your information securely and only for the purposes we specify.
b. Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests from law enforcement authorities or other government entities.
Cookies Policy
a. What are Cookies: Cookies are small files stored on your device (computer or mobile device) when you visit certain websites. They allow websites to recognize your device and store information about your preferences or past actions.
b. How We Use Cookies: We use cookies to improve your browsing experience on our website, personalize content and ads, analyze website traffic, and understand user behavior. We may also use cookies to remember your preferences and settings, such as language and location preferences.
c. Types of Cookies We Use: We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period) on our website. We may also use third-party cookies, such as those from Google Analytics, to track and analyze website usage.
d. Your Cookie Choices: You have the option to accept or decline cookies when you visit our website. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. However, disabling cookies may affect your browsing experience and limit the functionality of certain parts of our website.
Data Security
We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.
Your Rights
Under applicable data protection laws, you have certain rights regarding your personal information, including the right to access, rectify, or erase your data, the right to restrict or object to processing, and the right to data portability. You can exercise these rights by contacting us using the contact details provided below..
Children's Privacy
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children.
If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information.
Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the “Last Updated” date will be revised accordingly. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us at info@xoclaywear.com
XO Radical Claywear
Last Updated: 13/03/2024
This Privacy Policy was last updated on the date indicated above.